Nov 6, 2020

Express consent can be provided directly by the Individual or by an authorized representative (and in the case of a child as referenced under “Children’s Privacy”, above, a parent or legal guardian). YOU AGREE THAT: (A) KIVUTO’S LICENSORS MAY HAVE ADDITIONAL AND/OR DISSIMILAR WARRANTY DISCLAIMERS IN RESPECT OF THEIR INTELLECTUAL PROPERTY ACCESSED THROUGH THE WEBSITE, WEBSITE CONTENT OR THE KIVUTO PRODUCTS; AND (B) SUCH WARRANTY DISCLAIMERS SHALL APPLY TO SUCH INTELLECTUAL PROPERTY. Try downloading from a different network. Kivuto uses technologies like cookies, pixel tags (“pixels”), and local storage to deliver, secure, and understand products, services, and ads, on and off our sites. You can also apply the Extended Access Guarantee to an order you have already placed, so long as the Basic Access Guarantee included with that order is still valid. The Access Guarantee option provides access only to the download link(s) and key(s). If Kivuto waives or fails to enforce any term or condition of this Agreement on any one or more occasions, whether by conduct or otherwise, its waiver or failure to enforce will not mean that it must waive or cannot enforce such term or condition on any other occasion, or any other term or condition of this Agreement. If the product you received does not match what you ordered, contact support by clicking here or on the Contact Us link at the button of your WebStore's Help page. the information You have provided to Kivuto in order to register as an end user is complete, accurate and current; You will notify Kivuto within 15 days of any change in Your registration information; You consent to the receipt of any notice or process at the email address provided by You, as well as the receipt of other electronic communication through the Website, where applicable, or by mobile text; and. Visit this page for information on how to request access and setup the connection. When you finish ordering Access Guarantee Retrieval, your access to all download links and product keys issued with the order will be restored for 60 days. 10. Please note that once your data has been erased and for security purposes, the email address with which your account was registered can no longer be used. This includes order confirmations, renewal/expiration notices, notices of credit-card problems, other transactional email and notifications about major changes to the site services and/or to this Policy. Headings in this Agreement are for Your convenience only and do not have any legal meaning or effect. We are also unable to offer exchanges or refunds because product keys are shipped/issued with the software and, once issued, cannot be returned to our publishers. Consent - voluntary agreement by an informed Individual with respect to the collection, use and disclosure of Personal Information for defined purposes. Where will Personal Information be processed? Ownership of the Information, Materials and Software of the Website, and of the Kivuto Product. To ensure delivery of our system emails, make sure that noreply@kivuto.com is added to your email white list. 12.1. How do I register an account that was created for me? Kivuto does employ other trusted companies to perform certain functions on our behalf, including order fulfillment and delivery, export compliance checks, and credit card processing. Order and install desktop virtualization software that lets you run Windows on your Mac (e.g. If you have registered for online discussions or other services, you may receive an email specific to your participation in those activities. We are unable to cancel shipment for any orders as they are processed immediately for faster shipping. (HIPAA accounts are restricted from Cloud recording to ensure compliance with HIPAA regulations.) A special request must be made to get this access. Active firewalls, antivirus and antispyware programs can interfere with the download. In order to setup the VCU Health Duo, you need to be on a VCU Health network and go to, {"serverDuration": 232, "requestCorrelationId": "a280d351e3048d90"}, Microsoft Teams Quick Start (from Microsoft), information from the VCU Information Security Office, https://www.vcuhealth.org/services/telehealth/about-telehealth-at-vcu-health/vcu-health-anywhere, Any Windows or Mac computer (personal or otherwise), VCU Zoom Licensed or Basic Account (Needs to be, VCU Health Resources and Shares (VCU Health VPN or Connect needed), Windows or Mac laptop purchased by department and setup by SOMTech, VCU Health VPN (for VCU Health resources), Internal VCU Health Web Apps and Shares (dependent on network), RamsVPN or VCU Health VPN (dependent on network), VCU Duo or VCU Health Duo (dependent on network), VCU Phone Services including making calls, receiving calls, and accessing voicemail, VCU Health Windows account (comes with VCU Health email account), Knowledge of VCU Health Windows account username, Limited Licenses to some Research Software, SOM Shares (only on SOMTech managed computers), VCU Health Shares (e.g. Kivuto is responsible for (a) gathering and storing in its systems as/until required Your Personal Information, and (b) in certain circumstances where applicable, securely transferring Your Personal Information to a Third-Party as set forth in Kivuto’s Privacy Policy. Note that Kivuto will only transfer your Personal Information to countries and organizations that are permitted by law and that offer comparable levels of protection for Personal Information. Follow the on-screen instructions to launch your download. Try turning off any security programs that you have on your computer. To see if you have already been setup with access to a computer, please visit this site and enter your eID. This can be initiated by submitting a ticket to SOMTech. 6.3. Yes. In the event that You become aware of or believe there has been any breach of the Website or the Kivuto Products, such as the theft or unauthorized use of Your username and password, You will notify Kivuto immediately by contacting www.kivuto.com or privacy@kivuto.com. This page describes the various options for accessing SOM, VCU, and VCU Health resources when off campus. Yes, it is possible to email a copy of your invoice to yourself or some other recipient(s). Limited End-User License. Login Credentials (username and password) may not be shared with others or otherwise disclosed to unauthorized Third-Parties for any purpose whatsoever. Kivuto’s legal bases for using your data are as follows: You can request any of the following from Kivuto at any time: To request any of the above information, contact privacy@kivuto.com. Availability of the Website, Materials and Kivuto Products. https://www.priv.gc.ca/leg_c/leg_c_p_e.asp, https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions, http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html, Microsoft’s Windows 10 Software Download Site. For instructions for accessing the SOM Shares through Connect, please visit our SOM Shares documentation. You agree not to use the Website or the Kivuto Products, as applicable, to: 7.1. upload, post, email or otherwise transmit any prohibited User Content described in Section 6 or otherwise violate this Agreement; 7.2. impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity; including using another person’s Login Credentials; 7.3. upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “Spam,” “chain letters,” “pyramid schemes,” or any other form solicitation; 7.4. The same applies to anyone using the desktop client. A record of that correspondence may be maintained to provide you with an optimal customer service experience. There are a limited number of licenses and this is not intended to be used with category 1 or category 2 data. Users still working with a "Basic" account should log out and back in again to get their new "Licensed" credentials. If you have a laptop managed by SOMTech, you can connect to RamsVPN to access the SOM Shares through the normal mapped drives. They will need to log out of the app, and log back in (using the "SSO" option) and should see their upgrade to "Licensed" indicated in the app.

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